Frequently asked questions
When will my order be delivered?
Your order will typically be delivered within 7 to 15 business days after processing. We work with trusted suppliers and carriers to ensure timely delivery. Please note that shipping times may vary depending on your location and the product’s availability. Once your order ships, you will receive a tracking number via email.
Can I return my product?
Yes! At BlazeBuy, we offer a 30-day return policy from the date of delivery. If you are not fully satisfied with your purchase, you can return it for a refund or exchange. To be eligible, the item must be unused, in its original packaging, and in the same condition you received it. Please review our full Return Policy for more details.
What can I do if my item (or part of it) is damaged?
If your item arrives damaged or with missing parts, don’t worry — we’ve got you covered. Please contact our support team within 7 days of receiving your order, and we will assist you with a replacement or a full refund. Make sure to include your order number and clear photos of the damage so we can process your request quickly.
Still have questions?
Reach out to our friendly support team via the Contact Us form or email us at support@blazebuystore.com — we’re happy to help!