RETURNS + EXCHANGES

Return Policy

Thank you for choosing BlazeBuy™ for your shopping needs. We're committed to ensuring your complete satisfaction with every purchase. Please review the following information regarding returns and exchanges:

Returns

• You may return an item within 30 days of receiving it for a full refund.
• The item must be unused, in its original packaging, and in the same condition as when you received it.
• Please include the original receipt or proof of purchase with your return.
• To initiate a return, please contact our customer support team at support@blazebuystore.com.

Exchanges

• If you would like to exchange an item for a different size, color, or variant, please contact our customer support team at support@blazebuystore.com.
• Exchanges are subject to product availability. If the desired item is not available, we will provide a refund or offer a suitable alternative.

Return Shipping

• Customers are responsible for the cost of return shipping unless the item received was defective or damaged.
• We recommend using a trackable shipping method to ensure the safe return of the item.
• Upon receiving the returned item, we will process your refund within 5-7 days and notify you via email.

Damaged or Defective Items

• If you receive a damaged or defective item, please contact us immediately at support@blazebuystore.com.
• We will provide instructions on returning the item or arrange for a replacement, depending on the situation.

Third-Party Retailer Purchases

• Please note that our Return and Exchange policy applies to purchases made directly through our website. If you purchased our products from a third-party retailer, please refer to their respective return policy.

If you have any questions or need further assistance, please don't hesitate to contact our customer support team at  support@blazebuystore.com. We're here to help!