When will my order be delivered?
Typically, we process orders within 1-3 business days. However, this may vary depending on the specific product and shipping destination.
Can I return my product?
Yes, you can return your product within 30 days of receiving it, provided that it meets the following conditions:
- The item must be unused.
- It should be in its original packaging.
- The product must be in the same condition as when you received it.
- Please include the original receipt or proof of purchase with your return.
What can I do if my item (or part of it) is damaged?
If your item or any part of it is damaged upon receipt, please don't worry. Here's what you can do:
- Contact Us Immediately: Reach out to our customer support team at support@blazebuystore.com as soon as possible. Provide details about the damage, including any relevant photos if applicable.
- Return or Replacement: Depending on the extent of the damage, we will guide you on the appropriate course of action. This may involve returning the item for a refund or arranging for a replacement, depending on the situation.
- Instructions for Return: If a return is necessary, we will provide you with clear instructions on how to proceed. This may include packaging the item securely and using a trackable shipping method to ensure its safe return.
- Resolution: Rest assured that our team will work diligently to resolve the issue promptly and to your satisfaction. We are committed to ensuring that you receive a product that meets our quality standards.
If you have any further questions or concerns about the damaged item, please do not hesitate to contact us. We're here to assist you every step of the way.