Shipping policy

Last updated: November 3, 2026

1) Introduction

At BlazeBuy™, every order is treated with the same care and attention you’d give to a gift for someone special. This Shipping Policy explains how we process, package, and deliver your order under our Unwrap-Ready Gifting™ Promise - free gift packaging, printed card, and no invoice inside.

2) Order Processing & Packaging

• Most orders are processed within 1-3 business days after payment confirmation.
• Orders placed before 3:00 PM local time are typically processed the same day.
• Orders placed on weekends or public holidays are processed on the next business day.
• Every order is packed using BlazeBuy’s signature packaging: premium wrapping, a printed card, and no invoice inside.
If a delay occurs (e.g., personalization or stock review), we’ll notify you immediately by email.

3) Delivery Time

• BlazeBuy partners with trusted  U.S. couriers such as USPS, UPS and FedEx..
• Most standard U.S. orders are estimated to arrive within 5-7 business days from the date the order is placed.
• Select Hero Gifts for eligible U.S. orders are estimated to arrive within 2 business days from the date the order is placed.
• International delivery times may vary depending on the destination, local carrier service, customs processing, and other factors.
• Delivery times may occasionally extend during peak gifting seasons, public holidays, severe weather, or carrier delays. Tracking updates will keep you informed.

4) Shipping Costs

• BlazeBuy offers free standard shipping on all U.S. orders - no minimum purchase required.
•Faster shipping options, where available, are shown at checkout.
• There are no hidden handling fees.
• The price you see at checkout is the final price you pay.

5) Tracking & Notifications

• Once your order has shipped, you’ll receive an email with your tracking number and a direct link to monitor your parcel.
• You can also view tracking details anytime on our Track My Order page.
• If tracking updates appear delayed, our support team can verify progress with the courier for you.

6) Delivery Assurance & Make-It-Right Promise

• Every order is protected until it reaches its destination.
• If your order is lost, delayed, or arrives damaged,please contact us as soon as possible.
• We'll get back to you within 24 hours and make it right with a replacement, a refund or store credit – part of our Make-It-Right 24-Hour Promise.

7) Shipping Restrictions

• BlazeBuy currently delivers within the United States only. We do not ship to PO Boxes or APO/FPO military addresses.
•If delivery is not possible, we will notify you promptly and provide an alternative solution or a full refund

8) Policy Updates 

We may update this Shipping Policy from time to time to reflect service improvements or legal requirements. Whenever changes are made, we will update this page, revise the “Last updated” date above, and notify you by email where required.
 

9) Contact
If you have questions or special delivery requests, please contact us:
Email: support@blazebuystore.com

Our team is here to ensure every BlazeBuy gift arrives on time, beautifully wrapped, and full of heart