Shipping policy

 Last updated: August 23, 2025

 

1) Introduction

At BlazeBuy™, every order is treated with the same care and attention you’d give to a gift for someone special. This Shipping Policy explains how we process, package, and deliver your order under our Unwrap-Ready Gifting™ Promise — free gift packaging, printed card, and no invoice inside.

 

2) Order Processing & Packaging

• Most orders are processed within 1–3 business days after payment confirmation.
• Orders placed before 3:00 PM local time are typically processed the same day.
• Every order is packed using BlazeBuy’s signature packaging: premium wrapping, a printed card, and no invoice inside.
If a delay occurs (e.g., personalization or stock review), we’ll notify you immediately by email.

 

3) Delivery Time

• BlazeBuy partners with trusted third-party couriers worldwide.
• Most orders arrive within 2–4 business days under our 2-Day Hero Delivery service.
• Delivery times may extend slightly during peak gifting seasons or public holidays. Tracking updates will keep you informed.

 

4) Shipping Costs

• BlazeBuy offers free worldwide shipping — no minimum purchase required.
• There are no hidden handling fees.
• The price you see at checkout is the final price you pay.

 

5) Tracking & Notifications

• Once your order has shipped, you’ll receive an email with your tracking number and a direct link to monitor your parcel.
• You can also view tracking details anytime through your BlazeBuy account.
• If tracking updates appear delayed, our support team can verify progress with the courier for you.

 

6) Delivery Assurance & Make-It-Right Guarantee

• Every order is protected until it reaches its destination.
• If your order is lost, delayed, or arrives damaged, contact us within 24 hours of delivery (or expected delivery).
• We will immediately locate the package or send a replacement at no extra cost — part of our Make-It-Right  24-Hour Promise.

 

7) Shipping Restrictions

• BlazeBuy delivers to most countries worldwide.
• Certain regions may face restrictions due to customs or import laws.
• If delivery is not possible, we will notify you promptly and provide an alternative solution or a full refund.

 

8) Policy Updates 

We may update this Shipping Policy from time to time to reflect service improvements or legal requirements. Whenever changes are made, we will update this page, revise the “Last updated” date above, and notify you by email where required.
 

 

9) Contact
If you have questions or special delivery requests, please contact us:
Email: support@blazebuystore.com

Our team is here to ensure every BlazeBuy gift arrives on time, beautifully wrapped, and full of heart